Terms and Conditions

Last Updated: June 10, 2024

Welcome to Island Cat Souvenirs. These Terms and Conditions govern your use of our website (islandcatsouvenirs.com) and the purchase of products from our online store. By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

In these Terms and Conditions:

2. Acceptance of Terms

By accessing our Website or placing an Order, you confirm that:

3. Products and Pricing

3.1 Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the Products available on our Website. However, we cannot guarantee that your computer's display of colors will be accurate, and Product images are for illustrative purposes only. Actual dimensions, weights, and capacities may vary slightly from those displayed.

3.2 Product Availability

All Products are subject to availability. We reserve the right to discontinue any Product at any time. If a Product is unavailable after you place an Order, we will notify you and either suggest an alternative Product or cancel your Order with a full refund.

3.3 Pricing

All prices displayed on our Website are in US Dollars (USD) unless otherwise specified. Prices are subject to change without notice. The price applicable to your Order will be the price displayed on our Website at the time we receive your Order.

3.4 Taxes

Product prices do not include taxes, duties, or customs fees. These charges are the responsibility of the recipient and will be collected upon delivery where applicable.

3.5 Promotions and Discounts

We may, from time to time, offer promotions and discounts. These are subject to specific terms and conditions, including expiration dates and eligibility requirements, which will be communicated when the promotion is advertised.

4. Orders and Payment

4.1 Order Process

When you place an Order through our Website, you are making an offer to purchase Products. Your Order constitutes an offer to buy our Products. We reserve the right to accept or reject your Order for any reason, including but not limited to Product availability, errors in Product or pricing information, or problems with your payment information.

4.2 Order Confirmation

After you place an Order, you will receive an email acknowledging that we have received your Order. This does not mean that your Order has been accepted. Your Order will be accepted and a Contract formed when we send you an email confirming that the Products have been dispatched.

4.3 Payment Methods

We accept the following payment methods:

All credit/debit card payments are subject to validation checks and authorization by your card issuer. If your card issuer refuses to authorize payment, we will not be liable for any delay or non-delivery of your Order.

4.4 Payment Security

All payment information is encrypted using SSL technology. We do not store complete credit card information on our servers. For more information about how we protect your payment information, please see our Privacy Policy.

5. Shipping and Delivery

5.1 Shipping Methods

We offer various shipping methods, which will be presented to you during the checkout process. Delivery times may vary depending on your location and the shipping method selected.

5.2 Shipping Costs

Shipping costs will be calculated and displayed during the checkout process. We offer free shipping on orders over $50 to most countries. Additional charges may apply for expedited shipping or delivery to remote areas.

5.3 Delivery Times

Any delivery dates provided are estimates only and are not guaranteed. We will make every reasonable effort to deliver Products within the time specified, but we are not responsible for delays beyond our control, including but not limited to customs delays, postal strikes, or extreme weather conditions.

5.4 Risk and Title

The risk of loss and damage for Products passes to you when the Products are delivered to the address you specified. Title to Products passes to you when we have received full payment.

5.5 Inspection of Products

You should inspect all Products upon delivery for any visible damage. If Products are damaged or missing, you should note this on the delivery receipt and contact us within 48 hours of delivery.

6. Returns and Refunds

6.1 Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return most unused, unopened Products within 30 days of delivery for a full refund of the purchase price.

6.2 Return Process

To initiate a return, please contact our customer service team at returns@islandcatsouvenirs.com. You will be provided with return instructions and a return authorization number, which must be included with your return.

6.3 Return Conditions

Returned Products must be:

6.4 Refunds

Once we receive and inspect the returned Products, we will notify you of the status of your refund. If approved, your refund will be processed to the original method of payment. Please allow 7-14 business days for the refund to appear on your account, depending on your payment provider's policies.

6.5 Return Shipping

You are responsible for the cost of returning the Products unless the Products are defective or we made an error. We recommend using a tracked shipping service as we cannot be responsible for items lost in return transit.

6.6 Exceptions

The following Products cannot be returned:

For our complete returns policy, please see our Refund Policy.

7. Intellectual Property

7.1 Website Content

The entire content of the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Island Cat Souvenirs or its content suppliers and is protected by international copyright laws.

7.2 Trademarks

Island Cat Souvenirs and all related logos, product and service names, designs, and slogans are trademarks or registered trademarks of Island Cat Souvenirs or its affiliates. You may not use these marks without the prior written permission of Island Cat Souvenirs.

7.3 Use License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:

This license will terminate if you violate any of these Terms and Conditions.

8. User Conduct

When using our Website, you agree not to:

9. User Content

9.1 Product Reviews and Comments

If you submit reviews, comments, suggestions, ideas, or other content ("User Content") to our Website, you grant Island Cat Souvenirs a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

9.2 Prohibited Content

You agree that any User Content you submit will not:

9.3 Monitoring and Enforcement

We have the right (but not the obligation) to monitor, edit, or remove any User Content. We also have the right to terminate your access to all or part of the Website for any violation of these Terms and Conditions.

10. Limitation of Liability

10.1 Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ISLAND CAT SOUVENIRS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ISLAND CAT SOUVENIRS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

10.3 Cap on Liability

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST SIX (6) MONTHS OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

10.4 Applicability

THE LIMITATIONS OF LIABILITY SET OUT ABOVE APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. Some jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Island Cat Souvenirs, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles.

12.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Tokyo, Japan, in accordance with the rules of the Japan Commercial Arbitration Association, which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The language of the arbitration shall be English.

12.3 No Class Actions

YOU AND ISLAND CAT SOUVENIRS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13. Severability

If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

14. Waiver

No waiver by Island Cat Souvenirs of any term or condition set out in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Island Cat Souvenirs to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

15. Changes to Terms and Conditions

We may revise these Terms and Conditions from time to time. The most current version will always be on our Website. If the revision, in our sole discretion, is material, we will notify you via email to the email address associated with your account or by a prominent notice on our Website. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised Terms and Conditions.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Island Cat Souvenirs concerning the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Island Cat Souvenirs
7661774 千葉県鈴木市西区鈴木町廣川10-2-6
Email: legal@islandcatsouvenirs.com
Phone: +260272386823