Privacy Policy

Last Updated: June 10, 2024

Welcome to Island Cat Souvenirs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact our customer service team
• Provide feedback or reviews on our products

The personal information we collect may include:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (we do not store complete credit card information)
• Order history
• Communication preferences

Automatically Collected Information

When you visit our website, our servers may automatically log the following information:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Clickstream data
• Geographic location

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies collect information about your browsing behavior and preferences.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer support
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications (if you have opted in)
• Improve our website, products, and services
• Conduct research and analysis
• Detect and prevent fraud
• Comply with legal obligations
• Respond to your inquiries and support requests

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

Service Providers

We engage trusted third-party service providers to perform functions and services on our behalf, such as:

• Payment processing
• Shipping and fulfillment
• Customer support
• Email marketing
• Website hosting and maintenance
• Analytics

These service providers have access to your personal information only to perform these tasks on our behalf and are contractually obligated to maintain its confidentiality.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we no longer need your personal information, we will securely delete or anonymize it. If this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Japan and choose to provide information to us, please note that we transfer the data, including personal data, to Japan and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal information.
• Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object: You have the right to object to our processing of your personal information, under certain conditions.
• Data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Marketing Communications

You may opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly using the information provided below

Please note that even if you opt out of marketing communications, we may still send you transactional messages (such as order confirmations and shipping updates).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us